Strategy & Consulting

Strategy & Consulting involves the planning, analysis, and expert guidance needed to align digital marketing efforts with business goals — ensuring maximum ROI and sustainable growth.


A. Business & Market Analysis

  • Industry & Competitor Analysis:

    • Market trends

    • Competitor strengths, weaknesses, strategies

    • SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)

  • Audience Research & Segmentation:

    • Buyer personas

    • Customer journey mapping

    • Behavioral and demographic segmentation


B. Goal Setting & KPIs

  • Define SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)

  • Align marketing KPIs with business objectives

  • Set benchmarks and targets for each channel (traffic, leads, sales, engagement)


C. Channel & Campaign Planning

  • Identify the right mix of channels based on audience and goals (SEO, PPC, SMM, Email, Content, etc.)

  • Budget allocation and resource planning

  • Campaign calendars and timelines

  • Integration strategy for multichannel synergy


D. Customer Experience & Journey Mapping

  • Map end-to-end customer journey across touchpoints

  • Identify gaps and opportunities to improve conversion and retention

  • Personalization strategy based on touchpoint data


E. Technology & Tool Stack Consulting

  • Assess current marketing technology stack

  • Recommend tools for CRM, marketing automation, analytics, content management

  • Integration planning for seamless data flow and automation


F. Measurement & Reporting Framework

  • Establish reporting cadence and formats

  • Define dashboard KPIs and reporting tools

  • Continuous improvement process based on data insights


G. Training & Change Management

  • Upskill teams on new tools, channels, and best practices

  • Change management for adopting new strategies or tech

  • Ongoing consulting support for strategy pivots


H. Risk Management & Compliance

  • Identify potential risks (reputation, regulatory, tech)

  • Compliance with legal standards (GDPR, CCPA, etc.)

  • Crisis communication and contingency planning


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